Shipping policy

Last Updated: June 2026

Thank you for shopping with Devadi Fashion Jewelry. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship orders.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays and public holidays.
  • During festive seasons, sales events, or periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email and/or SMS with tracking details.

2. Shipping Coverage

We currently ship across most locations within India.

If your location is not serviceable by our courier partners, we will contact you regarding alternative arrangements or order cancellation and refund.

3. Estimated Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, and other unforeseen circumstances.

4. Shipping Charges

  • Free shipping may be offered on selected products or orders above a specified value.
  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Any promotional free shipping offers are subject to change without prior notice.

5. Order Tracking

Once your order is shipped, you will receive:

  • Shipment confirmation
  • Tracking number
  • Courier partner details

You can track your order using the tracking information provided via email or SMS.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery fails due to:

  • Incorrect address
  • Incorrect contact information
  • Customer unavailability
  • Refusal to accept delivery

the package may be returned to us. Additional shipping charges may apply for re-shipment.

7. Address Changes

Please ensure that your shipping address and contact details are accurate when placing your order.

Address modifications may only be possible before the order is shipped. Once dispatched, we may not be able to change delivery details.

8. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Courier service issues

Devadi Fashion Jewelry is not responsible for delays caused by circumstances beyond our reasonable control.

9. Damaged or Tampered Packages

If your package appears damaged, opened, or tampered with upon delivery:

  1. Do not accept the package if possible.
  2. Take clear photographs of the package.
  3. Contact our customer support team within 48 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

10. Lost Shipments

If your order is marked as delivered but you have not received it:

  • Contact us within 7 days of the delivery status update.
  • We will coordinate with the courier partner to investigate the issue.

Resolution timelines may vary depending on the courier's investigation process.

11. International Shipping

Currently, Devadi Fashion Jewelry primarily ships within India.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, and delivery timelines will be displayed during checkout.

12. Contact Us

For shipping-related questions or assistance, please contact:

Devadi Fashion Jewelry
Email: support@devadifashionjewelry.com
Phone: +91-XXXXXXXXXX
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST